Privacy Policy

Last updated: May 27, 2025

At SilverGear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website, https://silvergear.com.au (“the Service”). By using our Service, you agree to the terms of this Privacy Policy.

1. Interpretation and Definitions

Definitions
For this Privacy Policy:

  • “Account” means a unique account created for you to access our Service.
  • “Company” (referred to as “SilverGear,” “we,” “us,” or “our”) refers to SilverGear, 28-32 Gap Road, Sunbury 3431.
  • “Cookies” are small files placed on your device by a website, containing browsing history details and preferences.
  • “Country” refers to Victoria, Australia.
  • “Device” means any device that can access the Service, such as a computer, smartphone, or tablet.
  • “Personal Data” means information that can identify you as an individual.
  • “Service” refers to the SilverGear website.
  • “Service Provider” means third-party companies or individuals who process data on our behalf.
  • “Usage Data” means data collected automatically when using the Service.
  • “You” means the individual accessing the Service, or the company or legal entity they represent.

2. Data We Collect

Personal Data

When using our Service, we may ask you to provide information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address (including state, province, ZIP/postal code, and city)

Usage Data

This includes technical data like:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Device type, operating system, and unique device identifiers
  • Diagnostic data from website or app use

Tracking Technologies

We use Cookies, web beacons, and similar tracking technologies to understand user behavior and improve our Service.

You can choose to disable Cookies in your browser settings, but this may limit your access to certain features of the Service.

3. How We Use Your Data

We use your Personal Data to:

  • Provide and maintain the Service.
  • Process orders, payments, and deliveries.
  • Manage your Account.
  • Communicate with you about orders, updates, promotions, or important notices.
  • Improve our products, services, and user experience.
  • Analyze website usage and trends.
  • Prevent fraud and enhance security.
  • Comply with legal obligations.

We may also use your data for business transfers, such as a potential sale or merger, or as required by law.

4. Sharing Your Data

We may share your Personal Data with:

  • Service Providers for tasks like payment processing, email communication, and website analytics.
  • Business partners and affiliates for product offers or joint promotions.
  • Other users, if you interact in public areas of the website.
  • Authorities, if legally required.
  • Other parties, with your consent.

5. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes described in this Privacy Policy. This includes legal, tax, and business purposes. Usage Data is typically kept for a shorter period unless it is needed for security, improvement of the Service, or legal reasons.

6. Data Transfers

Your Personal Data may be stored or processed outside your country. By using our Service, you consent to such transfers, provided we ensure appropriate safeguards are in place to protect your data.

7. Your Rights

You have the right to:

  • Access, update, or delete your Personal Data.
  • Withdraw consent at any time (where consent is the legal basis for data processing).
  • Opt out of marketing communications.

To exercise these rights, contact us at silvergear.site@gmail.com.

Note: We may retain some information if required for legal reasons.

8. Security

We take reasonable measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

9. Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with Personal Data, please contact us immediately.

10. External Links

Our website may link to third-party sites. We are not responsible for their content, privacy practices, or policies. We recommend reviewing the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you via email or a prominent notice on our website.

12. Contact Us

For questions or concerns about this Privacy Policy, reach out to us at:
silvergear.site@gmail.com